YouTube Blog

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YouTube Blog

Growing our Trusted Flagger program into YouTube Heroes

Posted: 22 Sep 2016 04:07 PM PDT

YouTube has always allowed people to report content they believe violates our Community Guidelines and we often hear questions about what happens to a video after you've flagged it. When a flag is received, the reported content is always reviewed by YouTube before being removed. We have internal teams from around the world who carefully evaluate reports 24 hours a day, seven days a week, 365 days a year, and these teams remove content that violates our policies or are careful to leave content up if it hasn't crossed the line.

Back in 2012, we noticed that certain people were particularly active in reporting Community Guidelines violations with an extraordinarily high rate of accuracy. From this insight, the Trusted Flagger program was born to provide more robust tools for people or organizations who are particularly interested in and effective at notifying us of content that violates our Community Guidelines.

As part of this program, Trusted Flaggers receive access to a tool that allows for reporting multiple videos at the same time. Once content is flagged, our trained teams review them to determine whether to remove the flagged videos or not. Our Trusted Flaggers' results around flagging content that violates our Community Guidelines speak for themselves: their reports are accurate over 90% of the time. This is three times more accurate than the average flagger.

Given the success of the Trusted Flagger program, we want to do more to empower the people who contribute to YouTube in other ways. That's why we're introducing YouTube Heroes, a program designed to recognize and support the global community of people who consistently help make YouTube a better experience for everyone. These "Heroes" do this in big and small ways by adding captions & subtitles to videos, reporting videos that violate our community guidelines, or sharing their knowledge with others in our help forums.

The program is now available to a select group of contributors from across the globe who have histories of high quality community contributions. People who are interested in joining the program can express interest here and we will gradually admit other top contributors into the program. 

YouTube Heroes will have access to a dedicated YouTube Heroes community site that is separate from the main YouTube site, where participants can learn from one another. Through the program, participants will be able to earn points and unlock rewards to help them reach the next level. For example, Level 2 Heroes get access to training through exclusive workshops and Hero hangouts, while Level 3 Heroes who have demonstrated their proficiency will be able to flag multiple videos at a time (something Trusted Flaggers can already do) and help moderate content strictly within the YouTube Heroes Community site.

A sneak peek at the new YouTube Heroes Community site

YouTube Heroes will also be able to track their own contributions and see their overall impact. They can easily find out when a video they reported has been removed by YouTube for violation of our policies, a subtitle they contributed has been approved by the creator, or a help forum answer they've posted has been marked as best answer.
A look at how YouTube Heroes can track their contributions

To kick the program off, we brought our first class of YouTube Heroes together for the first time this week at a two-day summit at YouTube HQ.
Meet our first class of YouTube Heroes!

It's early days for the program and we will continue to roll out the details of YouTube Heroes and the dedicated YouTube Heroes Community site over the coming months. We're excited to learn through this initial launch and to continue improving the program over time, as we've done with our Trusted Flagger program. We appreciate everything our community does to make YouTube vibrant and diverse, so on behalf of the team: thank you!


Jen Carter, Product Manager, YouTube Heroes, recently watched "#voteIRL - Use Your Voice. Vote in Real Life."

Celebrate Minecon on YouTube

Posted: 22 Sep 2016 12:00 PM PDT

I grew up watching Saturday morning cartoons like "Teenage Mutant Ninja Turtles" and "Transformers." Now when I spend time with my nephew and niece, we watch Minecraft videos, the new version of Saturday morning cartoons. Minecraft can be both educational and entertaining to people of all ages — players create their own worlds whenever and wherever they want. Minecraft is a huge phenomenon on YouTube with rich content, an engaged community and 130M+ videos.

Minecon, an annual event dedicated to all things Minecraft, is happening on September 24 and 25 in Anaheim, Calif. For Minecrafters who can't attend, we are bringing Minecon to you by launching a Minecon 2016 event page on YouTube Gaming. You'll be able to keep up with videos from your favorite creators and the latest Minecon announcements as they are happening.

Minecraft gamers have been incorporating 360-degree video and VR into their content, and one of my favorite examples of this is the "Wonder Quest" series, which just released a new episode called "Spot the Differences." Fans can expect more VR in upcoming episodes with a rollercoaster ride through highlights from season two, a 360-degree look into Stampy's dreams, a scary Halloween-themed tale and much more.



We are also excited to announce support for 360-degree live streaming of Minecraft videos, which will come from the developer CrushedPixel. CrushedPixel first blew our minds with his Replay Mod, which allows you to record Minecraft videos in 360 degrees. His new upcoming mod will take it a step further with the capability to live stream Minecraft videos in 360 degrees! CrushedPixel will be joining YouTube creator and star StacyPlays on stage at Minecon for a special 360 panel to discuss both her Bookcraft series as well as his work with the 360 mods.

Together, we've built a new virtual world and a strong and open community on YouTube. We're excited to celebrate Minecon with you this year.

Posted by Ryan Wyatt, Global Head of Gaming Content, recently watched "Wonder Quest 360 Video - Spot the Difference" with my nephew.

Introducing YouTube Creators for Change

Posted: 22 Sep 2016 09:43 AM PDT

Video affects us like no other medium. It can heighten our passions, stoke our fears, awaken us to new experiences and make our hearts ache. It can educate, build understanding and even change the way we see our world. In fact, over half of our millennial subscribers have said a YouTube creator has changed their life.

At a time when the internet is criticized for fueling division and distrust, we want to help demonstrate the incredible power YouTube has to generate a positive social impact. That's why today, we're introducing a new global program called YouTube Creators for Change, as well as new resources and grants dedicated to social change work.

YouTube Creators for Change is a new initiative dedicated to amplifying the voices of role models who are tackling difficult social issues with their channels. From combating hate speech, to countering xenophobia and extremism, to simply making the case for greater tolerance and empathy toward others, these creators are helping generate positive social change with their global fan bases.

Our first six Creators for Change ambassadors are Natalie Tran (Australia), Abdel en Vrai (Belgium), Nilam Farooq (Germany), Omar Hussein (Saudi Arabia), Barış Özcan (Turkey), and Humza Arshad (United Kingdom).



We'll be introducing other ambassadors soon, and we will be sharing their stories — starting with Humza Arshad whose "Diary of a Badman" series is helping redefine what it means to be a young Muslim today in the U.K. Since video is such a powerful form of expression, watch and learn more about how Humza is using comedy to create change:



Over the next year, program ambassadors will drive greater awareness of social issues and foster productive dialogue around these topics through the videos they create. They'll also help identify and empower emerging creators who also want to speak out on these crucial topics. To support and amplify ambassadors and emerging creators alike, we are committing $1M in equipment and production grants as part of the Creators for Change program. We'll also welcome these creators at new programs at YouTube Spaces throughout the year, so stay tuned for more details soon.

Our efforts don't stop here — we'll also continue working with NGOs, schools, and media companies around the world to launch more local programs as part of Creators for Change. We recently introduced a program in France that brought together more than 700 participants who created 140 videos under the theme of fraternité. In Germany, YouTube creators joined forces under #NichtEgal, a movement dedicated to unite Germans in countering online hate.

We're also pleased to announce that Google.org, our philanthropic arm, is establishing a $2M charitable fund to support nonprofits working on innovative solutions that promote inclusion and cross-cultural understanding.

We hope these new programs and resources will continue making YouTube a place where anyone can have a voice and where anyone can use the power of video to help generate positive social change.

Juniper Downs, Head of YouTube Public Policy, recently watched "Web Rangers - ORT Sajur 2016."

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